Introduction
At The Prrophecy, operated by Dr. Deobdut Choudhurry, we value transparency and fairness in all our services. This Refund Policy explains the circumstances under which refunds may or may not be provided.
By purchasing any service, course, or consultation from our website, you agree to this Refund Policy.
Nature of services
The Prrophecy primarily offers astrological consultations, palmistry and numerology services, educational courses, and digital content. These services are personalized, time-bound, and knowledge-based in nature.
Due to this nature, refunds are limited and subject to the conditions outlined below.
No refund policy (important)
Once a service has started, scheduled, or delivered, no refund will be issued. This includes but is not limited to:
- Completed or partially completed consultations
- Prepared or delivered reports
- Access to digital courses, recordings, or learning materials
- Missed appointments due to user unavailability
Astrological and occult services require time, expertise, and personalized analysis, which cannot be reversed once initiated.
Refund eligibility
A refund may be considered only in the following situations:
- Duplicate payment made for the same service
- Payment deducted but service not scheduled or delivered due to our error
- Technical failure from our side preventing service delivery
In such cases, the refund (if approved) will be processed to the original payment method within 7–10 business days.
Cancellation policy
- Appointments can be rescheduled only once, provided the request is made at least 24 hours in advance.
- No cancellations or rescheduling requests will be accepted once the consultation time has started.
- Failure to attend a scheduled session will be treated as a completed service.
Non-refundable items
The following are strictly non-refundable:
- Consultation fees
- Course enrollments
- Downloadable or digital content
- Recorded sessions
- Promotional or discounted services
User responsibility
It is the user’s responsibility to:
- Read service descriptions carefully before purchase
- Ensure availability at the scheduled time
- Provide accurate personal and birth details
Refund requests based on dissatisfaction with results or expectations will not be entertained, as outcomes are subjective and interpretive.
Processing of refunds
If a refund is approved:
- It will be processed using the same payment method
- Processing time may vary depending on banks or payment gateways
- Transaction charges, if any, are non-refundable
Changes to refund policy
The Prrophecy reserves the right to update or modify this Refund Policy at any time without prior notice. Changes will be effective immediately upon posting on the website.
Contact information
For refund-related queries, please contact:
Dr. Deobdut Choudhurry – The Prrophecy
📞 +91 9065705311
📧 deobdutchoudhurry@gmail.com
